Shipping policy

Shipping Policy

At Shape Shifter Switch, we strive to ensure that your orders are processed and delivered promptly. Please review our shipping policy for information on shipping times, costs, and regions we serve.

1. Processing Time

  • All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.
  • You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery time: 3-15 business days, depending on the destination.

Shipping cost: calculated at checkout

Please note that delivery delays can occasionally occur due to factors outside our control, such as customs processing for international shipments.

3. Shipping Restrictions

  • We currently ship to most countries worldwide. However, there may be some regions we cannot ship to. If we are unable to ship to your location, we will notify you as soon as possible.

4. Customs, Duties, and Taxes

  • Shape Shifter Switch is not responsible for any customs fees, import taxes, or other charges that may apply to international shipments. These fees are the responsibility of the customer and are determined by local customs policies.
  • Please check with your country’s customs office to understand potential additional costs before placing an order.

5. Damaged or Lost Shipments

  • If your order arrives damaged or is lost during transit, please contact us immediately at [Your Contact Email/Phone] with your order number and details of the issue.
  • We will work with the carrier to resolve the issue and may require photos or other documentation.

6. Contact Us

If you have any questions about our shipping policy, please contact us.